European Train is one of the world TOP-3 railway companies providing continuous railway communication between cities and countries for more than 17 years. In 2018, European Railway company took 2nd place in the ranking of global competitiveness in freight turnover, 4th place in passenger turnover, 1st place in traffic safety, energy efficiency and environmental protection. In 2019, European Railway company carried 1.2 billion passengers and 1.28 billion tons of cargo

European Railway company successfully develops the partnership with leading global vendors and has offices in Hungary (Budapest), Germany (Berlin), China (Beijing), North Korea (Pyongyang), Poland (Warsaw), Slovakia (Bratislava city), Ukraine (Kiev), Finland (Helsinki), Belarus (Minsk), Estonia (Tallinn), France (Paris).

Fayrix's team has implemented a range of mobile services for one of the world TOP-3 railway companies. Among them, two mobile applications for iOS and Android OS have a combined monthly audience of 3 mln users.

The mobile application enables passengers to:

In order to accomplish the scope of European Train tasks, the company needed to scale IT department with outsource professionals to implement new and improve current mobile technologies. In this way, European Train has strengthened its own in-house team with several dedicated development teams, including Fayrix team. Development process has encountered a number of difficulties:

At the first stage of cooperation Fayrix team had the task to develop a mobile application using an existing backend. For this purpose Fayrix has formed two mobile development teams for just a couple of weeks with high quality Team Leads on Fayrix side. At the second stage it was decided to develop a separate backend for mobile applications due to the large number of external services with which it was necessary to interact. Each team member completed the test task and went through an interview with the customer.

The team has become a full-fledged European Train unit working by FTE model, was managed by the project manager on the client side. The work process is based on usual for the client communication environment.

A team of 21 qualified developers has significantly reduced the load on the European Train team and accelerated the development of the main product by 15%.

For now all of the necessary customer' railway services are managed through the mobile app:

At the moment sprint contains an average of 520 tasks which allows team clearly follows European Train' backlog and issue releases on request of the customer, according to project release plan. Fayrix team works in constant interaction with the other external teams and quickly respond to any changes. We are flexibly working on our backlog to prevent team downtime due to unavailability of third-party services. We reduce the development and production time of a new mobile modules by sharing knowledge with another dedicated teams.